1. Log in to your Portal, using your email address and password;
2. Input your Multi-Factor Authentication code, using the method you set up last year;
3. Once you have logged in, navigate to the tile labelled Message & Documents; NOTE: Please ensure your name is present at the top-left of your screen. If it is another name, you should be able to click on it to display a drop-down menu, where you can select your name.
4. Once you have entered your Messages & Documents, you should see a tile noting a number of documents to approve. Click on this tile;
5. Select the document/s that you would like to approve, by clicking on the tick-boxes to the left of each document, and click Approve;
6. Input your current Portal password, and click Approve; NOTE: Please ensure caps lock is not on etc, and that the password input is definitely the current password used to log on in step 1.
7. Once approved, those documents should no longer appear on the list noted in step 5.